- Industry: Quality management
- Number of terms: 21751
- Number of blossaries: 0
- Company Profile:
American Society for Quality (ASQ) is a global community of quality management professionals. Established in 1946 as the American Society for Quality Control (ASQC) in response to the need to sustain the many quality-improvement techniques used manufacturing during World War II, the organization ...
A strategic integrated system for achieving customer satisfaction that involves all managers and employees and uses quantitative methods to continuously improve an organization’s processes.
Industry:Quality management
A graphical representation of the steps in a process. Flowcharts are drawn to better understand processes. One of the “seven tools of quality”.
Industry:Quality management
The prescribed aggregation of knowledge in a particular area an individual is expected to have mastered to be considered or certified as a practitioner.
Industry:Quality management
A production area visual control device, such as a lighted overhead display. It communicates the status of the production system and alerts team members to emerging problems (from andon, a Japanese word meaning “light”).
Industry:Quality management
Analyzing the value stream to identify value added and nonvalue added activities.
Industry:Quality management
A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system. The standards, initially published in 1987, are not specific to any particular industry, product or service. The standards were developed by the International Organization for Standardization. The standards underwent major revision in 2000 and now include ISO 9000:2000 (definitions), ISO 9001:2000 (requirements) and ISO 9004:2000 (continuous improvement).
Industry:Quality management
A technique to create economy of scale by having two operators work together to perform tasks on either side of a machine. Using this technique reduces the time it takes a single operator to move from one side to the other, making the overall process more efficient. An example of parallel operation is having two people work on a changeover, supplementing each other’s work effort.
Industry:Quality management
Japanese term that means mistake proofing. A pokayoke device is one that prevents incorrect parts from being made or assembled or easily identifies a flaw or error.
Industry:Quality management
The ability of an item to perform a required function under stated conditions for a stated period of time.
Industry:Quality management
The analysis of a manufacturing system at all stages to maximize the quality of the process itself and the products it produces.
Industry:Quality management
